Payment & Deposit Info
NeighborPickup uses quote-based pricing. Please do not send payment until you receive a quote or payment link from us.
Quote first, then payment
Every job is different. Pricing depends on photos, item size, pickup and delivery ZIP codes, stairs, access, urgency, labor required, and whether haul-away, donation, or disposal is needed. After we review your request, we may send a quote and payment link if the job is a fit.
Deposits
Some jobs may require a deposit before a time slot is held. This may apply to urgent jobs, heavy items, appliance pickup, jobs with stairs, longer-distance pickup/delivery, garage sale leftovers, moving leftovers, storage unit pickup, furniture swap pickup, or any job requiring a scheduled arrival window.
Accepted payment methods
Accepted payment methods may include secure card payment link, Zelle, Cash App, Venmo, or cash when approved. Available methods may vary by job.
When payment is due
Deposit or full payment may be required before scheduling. Any remaining balance is due before completion, unloading, disposal, or final release of the job, depending on the quote.
Do not pay without confirmation
Do not send payment unless you have received a direct quote, payment request, or payment link from NeighborPickup.
Questions
If you have a question about a quote or payment, text (817) 774-0240 or email quotes@neighborpickup.com.
Quick links
Ready to get a quote?
Text photos to (817) 774-0240 or send them through our quote form.